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Abstract Public officials use blame avoidance strategies when communicating performance information. While such strategies typically involve shifting blame to political opponents or other governments, we examine how they might direct blame to ethnic groups. We focus on the COVID‐19 pandemic, where the Trump administration sought to shift blame by scapegoating (using the term “Chinese virus”) and mitigate blame by positively framing performance information on COVID‐19 testing. Using a novel experimental design that leverages machine learning techniques, we find scapegoating outgroups backfired, leading to greater blame of political leadership for the poor administrative response, especially among conservatives. Backlash was strongest for negatively framed performance data, demonstrating that performance framing shapes blame avoidance outcomes. We discuss how divisive blame avoidance strategies may alienate even supporters. 

Abstract This article argues that government performance is better understood and managed within a broader competitiveness framework. Government competitiveness recursively integrates performance with organizational capacity and context. We illustrate this more holistic view with recent COVID‐19 examples as well as recent scholarship, including some recent PAR publications related to this topic .